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FAQ
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How do I properly care for my candle?Be sure to allow them to burn for only (4) hours and then extinguish them. Give it time to cool for at least two hours, and be sure to trim the wick before you relight it. When you're not using your candle be sure to store it in a cool, dark and dry place; and avoid placing them in direct sunlight.
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How long does shipping take?If you choose Flame Express , you'll receive your candle within 2-3 Business Days. Our Lit Package option will arrive to you within 5-7 business days. In the event there's an delay in shipping we will be sure to notify you via email. *We are not responsible for any mishaps within USPS.
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How does the subscription box work?You'll receive a recurring invoice in the amount of $22 , where you'll receive new items, promo products monthly, in addition to first dibs on Thirty Amor News.
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Is there any wholesale opportunities?We have our "Light Travels" program launching in June 2024. If you'd like to stay updated on this, be sure to send us an email. This will allow you to sell our candles and make a profit for yourself. We will help assist you with promo and marketing materials, in addition to candle making parties.
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How can I get best use of the room spray?Our room sprays are designed for smaller compact spaces.
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How else can the Carpet Fresheners be used?Aside from using it on your carpet, you can rub it in on your furniture (chairs, couches, etc.) It also can be used on your bedroom linen, avoid areas where you rest your face directly.
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
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Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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